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  Be ready to choose the right option!  

When you call, you will have to select one of the following options:

  1. To immigrate to Québec, to find out the status of your immigration file, or for any question regarding reimbursement of an application under the new law, press 1.
    • For any question related to Arrima, an expression of interest, or the status of your file, press 1.
    • For any question regarding reimbursement of an application under the new law, press 2.
  2. For information concerning foreign students or temporary workers
    • If you want to study in Québec, dial 1.
    • If you want to work in Québec, dial 2.
  3. To learn French
  4. To request a comparative evaluation of your diplomas
  5. To sponsor a family member or a refugee, or to know the status of your sponsorship application
    • If your call concerns sponsorship of a family member, dial 1.
    • If your call concerns sponsorship of a refugee, dial 2.
  6. register for an information session or for any other matter
    • Information session or changing the date of your appointment
    • For any other matter

Note, if your call concerns Canadian citizenship, permanent residence, applying for a passport or visitor’s visa, child tax benefits, or any other matter regarding the federal government, contact the Government of Canada at 1-800-O-Canada (1-800-622-6232).


Centre de contacts clientèle (Information service)

  • Montréal area: 514 864-9191
  • Elsewhere in Québec (toll free): 1 877 864-9191
  • Outside Québec: + 1 514 864-9191
  • TeletipoAccess by telewriter
    (telecommunications device for the deaf and hearing impaired - TDD)
    Montréal area: 514 864-8158
    Elsewhere in Québec (toll free): 1 866 227-5968
  • Hours and holidays
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Last modification : 2019-07-30
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