You are here: Home – Immigrating to Québec > To reach us > Telephone
Official site of the Government of Québec
Printable version
Immigrate and settle in QuébecWorking in QuébecLiving in QuébecWhere to settle?Learning French in Québec or outside Québec


  Response time  

  Be ready to choose the right option!  

When you call, you will have to select one of the following options:

  1. To immigrate to Québec, or to know the status of your immigration file
    • For all general questions regarding the immigration process in Québec, dial 1.
    • For all questions concerning Mon projet Québec and an online immigration application, dial 2.
    • For all questions regarding an immigration application submitted in hard copy, dial 3.
  2. For information concerning foreign students or temporary workers
    • If you want to study in Québec, dial 1.
    • If you want to work in Québec, dial 2.
  3. To learn French
  4. To request a comparative evaluation of your diplomas
  5. To sponsor a family member or a refugee, or to know the status of your sponsorship application
    • If your call concerns sponsorship of a family member, dial 1.
    • If your call concerns sponsorship of a refugee, dial 2.
  6. register for an information session or for any other matter
    • Information session or changing the date of your appointment
    • For any other matter

Note, if your call concerns Canadian citizenship, permanent residence, applying for a passport or visitor’s visa, child tax benefits, or any other matter regarding the federal government, please contact Service Canada at 1 800 622-6232.


Centre de contacts clientèle (Information service)

  • Montréal area: 514 864-9191
  • Elsewhere in Québec (toll free): 1 877 864-9191
  • Outside Québec: + 1 514 864-9191
  • TeletipoAccess by telewriter
    (telecommunications device for the deaf and hearing impaired - TDD)
    Montréal area: 514 864-8158
    Elsewhere in Québec (toll free): 1 866 227-5968
  • Hours and holidays
  Haut de page
Policy on privacy | Médias sociaux | Déclaration de services à la clientèle | Accès à l'information | Accessibility
Last modification : 2018-02-28
Portail du gouvernement du Québec