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Frequently asked questions - Programme de l'expérience québécoise (PEQ - Québec experience program)

Is it still possible to send the application and documents by mail?

As of January 26, 2021, candidates for the Programme de l’expérience québécoise (PEQ – Québec experience program) must submit the application for permanent selection and supporting documents, and pay the applicable fees in Arrima. Paper applications will be accepted by the Ministère until January 25, 2021.

Is it always possible to add or remove documents once they have been submitted on Arrima?

It is possible to add documents on Arrima at any time during the application process. However, it is not possible to remove them. If documents are missing when the application is being processed, the Ministère will inform the candidate, who can then add them on Arrima.

Do candidates who already have a user account on the Arrima platform have to create a new account?

No. They can use their existing account.

I am unable to provide a mandatory document, and I can’t submit my application without it. What should I do?

Instead of the document, upload a letter explaining why you are unable to provide it.

How will I receive confirmation that my application was received?

You will receive an email notification and, in the Arrima message centre, there will be a message confirming receipt of your application.

Will the Ministère communicate with me on the Arrima platform?

Yes, communications related to your application for permanent selection will be available in the Arrima message centre. A notification will be sent to the email address provided when you create your Arrima account. Only the Certificats de sélection du Québec (CSQ – Québec selection certificates), where applicable, will continue to be sent by mail.

How much time do I have to submit new documents or a letter of explanation after receiving a letter of rejection or intent to refuse?

The regular timeframe is 60 days to respond to a letter of rejection or intent to refuse.

I have already submitted my application for permanent selection by mail. Can I access my file on the Arrima platform?

No, candidates who submitted their application by mail cannot access their file on the Arrima platform.

Can a representative submit my file for me?

Yes. Both you and your representative must have an Arrima account. You will then be able to establish a representational link through your respective accounts, and your representative will be able to submit your file.

Is there a maximum number of documents I can upload to Arrima?

The maximum number of documents you can upload to Arrima is 100.

When does the application processing time begin?

The processing time begins as soon as the Ministère receives your application for permanent selection, your documents, and the fee payment in Arrima.

How long does it take to process the application once the file is complete and payment has been made?

For information on processing times, visit the Processing the application page on the Ministère’s website.

What is the required format for documents filed in Arrima?

Since the documents for the PEQ must now be submitted digitally via Arrima, the Minister has removed the requirement to provide certified copies. The candidate must therefore scan their original documents. However, it is still mandatory to include a translation with the documents when they are written in a language other than French or English.

Furthermore, when the file is being processed, our agent can always demand the original documents if issues concerning their authenticity or clarity are raised during the analysis of the digital documents.

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Last modification : 2021-06-14
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