What are the training formats and tools offered?
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Online integration service (SIEL)

The Service d’intégration en ligne (Online integration service) (SIEL) will no longer be available as of December 21, 2020. The Ministère de l’Immigration, de la Francisation et de l’Intégration (MIFI) has set up a new direct support service for immigrants: Accompagnement Québec. Through the presence of integration assistance agents (IAAs) and in collaboration with the Ministère’s partners, the Accompagnement Québec service will enable the needs of immigrants to be assessed and to better meet them, thus contributing to their successful integration into Québec society from abroad.

For more information on Accompagnement Québec, please contact MIFI’s Centre de contacts clientèle (Information service).


A FREE, dynamic and practical service that you can use at your own pace and according to your own schedule.

Whether you’re abroad or already in Québec to work or study, this service will help you:

  • discover the work environment in Québec;
  • familiarize yourself with the first steps towards getting settled;
  • explore Québec’s regions;
  • learn about the democratic and the Québec values as expressed in the Charter of human rights and freedoms.

Who can access this service?

  • People who have held a Certificat de sélection du Québec (CSQ);
  • People who have held a Certificat d’acceptation du Québec (CAQ) as temporary workers or foreign students.

What are the conditions for accessing this service?
You must:

  • be 18 years of age or older
  • have sufficient knowledge of oral and written French equivalent to at least the intermediate level
  • have access to a computer, headphones with a microphone and a high-speed Internet connection

What tools and training formats are offered?

Choice of two training formats

Self-training (no assignments)

  • Continuous registration
  • Online integration content capsules with interactive exercises
  • Personalized action plan that you prepare on your own
  • Interactive tools (discussion forum, email)
  • Knowledge tests and satisfaction questionnaire
  • Knowledge tests and self-evaluation questionnaire

Personalized accompaniment with an online agent (with assignments)

  • Continuous registration
  • Online integration content capsules with interactive exercises  
  • Documents (action plan, CV and cover letter) with feedback from the agent
  • Interactive tools (discussion forum, virtual interviews, online chat, e-mail)
  • Knowledge test

Online appointment with an agent

  • Checklist
  • Clipboard
  • Glossary
  • User guide
  • Examples of CVs and cover letters
  • Frequently asked questions
  • Useful links
  • Personalized action plan
  • Online appointment with an agent




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Last modification : 2020-12-04
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