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  Be ready to choose the right option!  

When you call, you will have to select one of the following options:

  1. To immigrate to Québec, or to know the status of your immigration file
    • For any questions regarding Arrima and the expression of interest, dial 1.
    • For questions regarding applications submitted through Mon projet Québec before August 2, 2018 or hard copy applications submitted before December 31, 2015, dial 2.
  2. For information concerning foreign students or temporary workers
    • If you want to study in Québec, dial 1.
    • If you want to work in Québec, dial 2.
  3. To learn French
  4. To request a comparative evaluation of your diplomas
  5. To sponsor a family member or a refugee, or to know the status of your sponsorship application
    • If your call concerns sponsorship of a family member, dial 1.
    • If your call concerns sponsorship of a refugee, dial 2.
  6. register for an information session or for any other matter
    • Information session or changing the date of your appointment
    • For any other matter

Note, if your call concerns Canadian citizenship, permanent residence, applying for a passport or visitor’s visa, child tax benefits, or any other matter regarding the federal government, please contact Service Canada at 1 800 622-6232.


Centre de contacts clientèle (Information service)

  • Montréal area: 514 864-9191
  • Elsewhere in Québec (toll free): 1 877 864-9191
  • Outside Québec: + 1 514 864-9191
  • TeletipoAccess by telewriter
    (telecommunications device for the deaf and hearing impaired - TDD)
    Montréal area: 514 864-8158
    Elsewhere in Québec (toll free): 1 866 227-5968
  • Hours and holidays
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Last modification : 2018-09-19
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