To reach us

Questions?

• By email
  
  Note: Requests for information that require the transmission of confidential information or personal information regarding an immigration file are not processed by email. You must communicate by regular mail, by fax or by telephone.
  
  Submit your general questions online to our information service by sending us an email.
  
  
• By telephone
  
  
  • Montréal area: 514 864-9191
  • Elsewhere in Québec (toll free): 1 877 864-9191
  • Overseas: + 1 514 864-9191
  • Access by telewriter (Telecommunications device for the deaf (TDD) and hearing impaired)
    Montréal area: 514 864-8158
    Elsewhere in Québec (toll free): 1 866-227-5968
  
  
  
  Opening hours of the General Information Service
  
  
  • Monday, Tuesday, Thursday and Friday: 8:00 a.m. to 4:30 p.m. (UTC-5)
  • Wednesday: 10:30 a.m. to 16:30 p.m. (UTC-5)

You can also contact the office processing your application by telephone, email, fax or in person:

• Our offices in Québec
• Our offices outside Québec by countries

	USEFUL INFORMATION
	Take the time to discover the Immigration-Québec Web site. It contains all the information needed to guide you through your immigration process. Answers to frequently asked questions are provided in the section Questions and answers.

To learn more Declaration of services to the public (PDF, 73 Kb)