Frequently Asked Questions
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Frequently Asked Questions

General Questions

Why suspend sponsorship applications?

The Québec Collective Sponsorship Program was extensively solicited during Operation Welcome Syrian Refugees. Currently, the federal government is processing the files of over 7,500 people of Syrian origin and more than 2,500 people from other countries. They are sponsorship applications which have been accepted by the Québec government.

The Immigration Plan for 2017, tabled in the National Assembly in October, provides for the admission of between 4,050 and 4,400 sponsored refugees. This means that, taking into account the existing application inventory, people whose sponsorship application were recently received cannot arrive before 2019.

Does the suspension only involve Syrian refugees?

No. Suspension of acceptance of sponsorship applications involves all new applications, regardless of the country of origin.

Does temporary suspension concern applications presented by groups of 2 to 5 persons?

Yes. Temporary suspension of acceptance of new applications is intended for all types of applications, including those presented by groups of 2 to 5 persons.

Is joint sponsorship permitted?

Joint sponsorship will be permitted, according to the program’s usual conditions, until January 26, 2017 at 4:30 p.m. After this date, it will be suspended.

Until when is the suspension expected?

The Ministère anticipates continuing the suspension of collective sponsorship until December 31, 2017.

Will Québec welcome refugees in 2017?

Yes. Québec will continue to welcome refugees of all origins, taking into account the Immigration Plan for 2017, as well as its accommodation capacity.

Will Québec select government-assisted refugees in 2017?

Yes. The Collective Sponsorship Program reform has no impact on the selection of refugees who are taken charge of by the government.

How can I help refugees other than through sponsorship?

If you wish to help refugees, you can:

Processing applications

Will applications submitted before January 27, 2017 be processed?

All applications received before January 26, 2017, at 4:30 p.m. will be processed.

Is there a maximum number of applications that an organization can submit between January 1 and January 26, 2017?

Every year, a ceiling of undertaking applications is established for each organization, according to its financial capabilities. In 2017, the ceiling cannot exceed 200 applications.

Bear in mind that applications submitted between January 1 and January 26, 2017 will be subject to the 2017 ceiling, regardless of whether or not the organization has reached its ceiling in 2016.

Does an organization that wants to submit an application in 2017 have to provide its financial statements?

Yes. All organizations that want to submit an undertaking application in 2017 must provide its recent financial statements, regardless of whether or not the organization benefited from a framework agreement in 2016. Its financial statements must be accompanied by a review and audit engagement report signed by an accountant (CA, CGA or CMA). Financial statements previous to December 31, 2015 will not be considered.

No other update document is required (Resolution of the Board of Directors, questionnaire, etc.).

We recommend that organizations send their up-to-date financial statements as soon as possible by e-mail to the following e-mail address:


What should I do if my undertaking application lapses during the temporary suspension period?

It is always possible to submit a new application in the event that the previous application has lapsed.

What should I do if I want to add a dependent (spouse, child) on my application during the temporary suspension period?

It is always possible to submit a new undertaking agreement in the event that a dependent is to be added on an application that has already been submitted.

I would like to sponsor my spouse, my child, a parent or one of my grandparents. Does the suspension also apply to the family class?

Family class undertaking is always possible, in accordance with the usual procedures.

Processing time

What is the Ministère de l’Immigration, de la Diversité et de l’Inclusion’s processing time for the Collective Sponsorship Program?

The Ministère’s processing time is approximately five months. There are an estimated 19 000 sponsored refugees waiting to arrive in Québec and whose files are being processed by the Québec government or the federal government.

Given the inventory, the arrival of sponsored refugees whose files are currently being processed will extend up until 2021.

What is the federal government’s processing time?

For information on the federal government’s processing time, consult the Immigration, Refugees and Citizenship Canada Website.

My undertaking application was accepted by Québec a while ago. Why have the persons that I am sponsoring still not arrived yet?

The federal government’s processing time depends on a series of factors: backlog of applications, processing time in each Canadian visa office, medical examinations, security investigations, etc.

Can the Ministère de l’Immigration, de la Diversité et de l’Inclusion do something to accelerate the processing of applications by the federal government?

No. The Ministère cannot intervene in the processing of applications that are in the hands of the federal government.

Collective Sponsorship Program Reform

Why are changes being made to the Collective Sponsorship Program?

Our consultations with various stakeholders and refugees have underscored the need for an in-depth review of the Collective Sponsorship Program. Furthermore, we have received many sponsorship applications as part of the Operation Welcome Syrian Refugees and inventories have increased considerably, extending the wait time for sponsored refugees.

How will the Collective Sponsorship Program Reform be beneficial?

The changes that will be made to the Collective Sponsorship Program will, among other things, strengthen the management of welcoming and accompanying refugees so that they can participate in Québec society in French. They will also specify the roles and responsibilities of each Collective Sponsorship stakeholder: organizations, groups and host families.

Why can the Ministère not review the program while continuing to accept applications?

The downtime will allow the Ministère to concentrate on the program reform while continuing to welcome refugees whose application has already been processed or is being processed. In addition, it is important to temporarily suspend acceptance of new applications in order to avoid causing very significant delays for refugees. This downtime will also allow organizations and groups to concentrate on welcoming refugees who are admitted to Québec throughout the year.


If you have any further questions, we invite you to contact the Helpline for refugees and sponsors: 1 844 307-2433 (AIDE)

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Last modification : 2017-05-09
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